Singapore Govt
PSD Logo
Developing a first class Public Service
Role of the Public Service Division
left5
 
Our Corporate Missions Title
Blue Arrow We work with the elected government to shape Singapore's future, forge a common vision among Singaporeans and transform the vision into reality.
Blue Arrow We safeguard the independence, sovereignty, security and prosperity of Singapore.
Blue Arrow We uphold justice and equality, guided by the principles of incorruptibility, meritocracy and impartiality.
 
Our Goals Title
Blue Arrow We build a dynamic, successful and vibrant nation of excellence with a safe, secure and stable environment.
Blue Arrow We create the best conditions for Singapore to succeed and for Singaporeans to attain high standards of living.
Blue Arrow We foster a cohesive and harmonious society based on respect, care and concern for fellow citizens.
 
Our Customers Title
Blue Arrow We provide quality service - responsive, efficient and courteous.
Blue Arrow We treat our customers fairly and honestly, holding to high standards of professionalism, integrity and conduct.
Blue Arrow We do our best to help our customers meet their needs.
 
Our Staff Title
Blue Arrow We value our staff. We maximise their potential through continuing training and development. We encourage them to continuously improve their knowledge, skills and capabilities.
Blue Arrow We offer our staff challenging and worthwhile responsibilities. We expect them to show commitment, resourcefulness and enterprise. We provide them the tools, resources and environment to do a good job.
Blue Arrow We require our staff to work well with others. We can develop sound plans and implement them effectively only when people at different levels with diverse abilities work closely together.
 
Our Beliefs Title
Blue Arrow Respect for individual staff members is the first prerequisite for outstanding service and wholehearted commitment.
Blue Arrow Change is essential for continuously maintaining and improving Singapore's international competitiveness in the global economy.
Blue Arrow Excellence drives us to be the best that we can be in all that we do.
Blue Arrow Learning from others, from feedback and from mistakes is the best way to benefit from experience.
Blue Arrow Leadership which is bold, discerning and open to new ideas and insights is crucial for steady progress and superior achievement.
 
Quote
 
 
Core Values Title
Integrity Title
"Integrity" serves as the core of our beliefs and is the underlying foundation upon which the mission, goals and beliefs of the Public Service stated within the corporate statement are built. This is briefly mentioned in Our Customers part of the corporate statement where we are held to high standards of integrity. Integrity is also closely linked to our key public governance principle of incorruptibility. Integrity enables us to safeguard the sovereignty, independence, security and prosperity of Singapore, and uphold justice and equality. Furthermore, the Singapore Public Service commands a high level of trust among our citizens and foreign investors because of our integrity. Thus, it is imperative that the Public Service maintains this high standard of integrity in our conduct.
Service Title
"Service" defines the mission of public officers. The Singapore Public Service exists to serve the people of Singapore. Public Officers should always do what is right and reasonable; with empathy and respect for the people that we serve, while always bearing the overall interest of our nation and people in mind.
Excellence Title
"Excellence" describes the outcomes of public service as envisaged in Our Goals of the corporate statement. In order to achieve these goals, public officers must manifest such excellence within themselves. Staff development is an important aspect of striving towards excellence for the public service. This is explicitly stated in Our Staff section of the corporate statement. Thus, public officers must possess a mindset for excellence that strives to be the best that one can be in his or her role.