ServiceSG, citizens' first-stop for government services
SERVICESG

A first-stop government service concierge that places citizens’ needs at the centre

ServiceSG

ServiceSG logo

ServiceSG aims to serve citizens with heart and empathy. We are committed to serve citizens better through a more seamless and personalised delivery of key government services across multiple agencies through our ServiceSG digital, phone and physical channels.


Our Logo
Serving citizens with heart is at the centre of what we do. The concept of the logo revolves around a stylised heart consisting of the letters “C” for citizens and “G” for government that replaces the letter “V” in ServiceSG. The logo represents government’s ongoing commitment to serve citizens with care and empathy; going the extra mile to ensure that we deliver service excellence beyond the citizen’s expectation.

 

 

ServiceSG Centres

We are expanding our ServiceSG pilot to new locations!

Started in 2018, the original Integrated Public Service Centre (IPSC) pilot at Our Tampines Hub (IPSC@OTH) successfully demonstrated the feasibility of providing over 400 frequently used services across government agencies in a single physical location. It achieved greater citizen satisfaction by being a ‘first-stop’ integrated government services centre conveniently located in a residential area.

ServiceSG, citizens' first-stop for government services

ServiceSG Centre

 

ServiceSG centre, a first-stop integrated government services Centre conveniently located in a residential area.

ServiceSG@CC

To bring integrated services closer to citizens, we will be setting up smaller ServiceSG Centres at community centres called ServiceSG@CC. As a start, ServiceSG@CC will provide 200 frequently used government services. Citizens can also access digital kiosks onsite to access government services.

We have launched three ServiceSG@CC sites. By the end of 2022, a bigger-scale ServiceSG Centre will be launched at One Punggol Hub.

Come Visit ServiceSG



ServiceSG Centre
Our Tampines Hub
1 Tampines Walk
#01-31
Singapore 528523

ServiceSG@Nee Soon Central Community Club
Northpoint City
(Near Berth B8 in Yishun Bus Interchange)
1 North Point Drive
Singapore 768019

ServiceSG@Kampong Chai Chee Community Club
Heartbeat@ Bedok
11 Bedok North Street 1
#01-21
Singapore 469662

ServiceSG@The Frontier Community Club
The Frontier Community Place
60 Jurong West Central 3
#01-01
Singapore 648346

Join ServiceSG

Have a passion for service? Find out how you can join us in making a difference in delivering great public service to the citizens.

 

Service In Action

A Push for Digital Services

A Push for Digital Services

How people can, and should, connect with government services digitally at every stage of life.