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Public Service Division

Transformation

We drive transformation through integrated service delivery and modernised workplace experiences.

Last updated 1 September 2025
Public Sector Transformation logo in bold gray text with colored squares and circles forming an arc.

Transforming for a better tomorrow

The speed of change around the world is accelerating. The once familiar rules-based international security and economic orders are fracturing. We face an ageing population, tight manpower resource base, rising citizen expectations, fiscal constraints and technological disruption.

Achieving survival and success for Singapore and Singaporeans will require fresh approaches in the way we do things, not just internally, but also in how we connect with the world. To ensure we continue to serve Singapore well, the Public Service has stepped up efforts to transform and plan for tomorrow’s challenges, even as we adapt to meet the needs and problems of today. These include:

Transforming how we work as One Public Service

We have embraced innovative technology, streamlined our services and pursued partnerships to deliver better services as One Public Service.

Transforming and empowering our workforce

We empower public officers through growth, cross-sector exposure, and CareerFitness.

Transforming our officers’ workplace experience

Enhancing officer well‑being and productivity through work arrangements, digital tools, and shared workspaces.

Looking Ahead

Find out more about our future-focused priorities.