Our Service Commitment

We aim to:

Calls

Calls

 

  • Answer calls within 30 seconds.
  • Respond to voice mails by the next working day.

Feedback and Enquiries

Feedback and
Enquiries

 

  • Respond within 3 working days* from the date of receipt. Depending on the complexity of the issue, we may take up to 3 weeks.
    If we need more time, we will give an interim reply.
    *Working days refer to Mondays to Fridays, excluding public holidays

Job Applications

Job Applications

 

  • Make an offer to successful candidates within 2 weeks of the date of interview