Service Commitment
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Calls Answer calls within 30 seconds and respond to voice mails by the next working day. |
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Feedback and Enquiries Respond within 3 working days\* from the date of receipt. Depending on the complexity of the issue, we may take up to 3 weeks. If we need more time, we will give an interim reply. *Working days refer to Mondays to Fridays, excluding public holidays. |
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Job Applications Make an offer to successful candidates within 2 weeks of the date of interview |